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Quick Find   Use keywords to find the product you are looking for. Advanced Search Categories BABY (203) LADIES (63) GENTLEMEN (2) BAGS/PURSES (30) BROOCHES (6) ORNAMENTS (40) Small items (3)  (5) PATTERNS (2)  (39) Information Conditions of Use Shipping & Returns BOX_INFORMATION_RETURN Privacy Notice BOX_INFORMATION_ABOUT_US Contact Us BOX_HEADING_CREDIT_CARD

Shipping & Returns Shipping We handle and ship your order within 48 hours after we receive it, unless otherwise specified in the products description. Tuttle & Mousie ships worldwide. To keep the price low we use International air mail at the lowest rates. Delivery times are as follows: Denmark: 3-4 days Europe, Faroe Islands and Greenland: 3-6 days Rest of the world: 6-10 days Delivery highly depends on your destination so the above time frame is approximate. Please, do also allow for extra delivery time due to customs delay. If, for some reason, we cannot ship your product within the promised time frame, we will notify you immediately. Should this occur, you are free to cancel your order. If you cancel your order after we have shipped your order, we will refund your purchase when you have returned the purchase and we have received it. Shipping rates: Please notice, that orders weighing more than 500 gram are shipped for free. Europe, Faroe Islands and Greenland 0-50 g $8 51-100 g $11 101-250 g $16 251-500 g $24 501 g + Free shipping Returns Within 14 days of delivery of a shipment, you may return any of the items you have purchased from Tuttle & Mousies website for a full refund. If the goods you have purchased from us turns out to be damaged upon arrival, please return your purchase and we will refund your expenses. In order to receive a refund, the product you wish to return must be unused and intact – in other words, in a state where it can be resold. In these cases you can not expect to get a refund: - when it is clear that you have used the purchased item other than just trying it on - when you inform us or ship an item to us after the 14 days return period has expired When you return an item, please fill out the enclosed return-sheet with the following information: your name, full address, bank account number and preferably reason for return. We recommend that you save your shipping receit. You will receive your refund when the item you have returned has arrived at our address. Return address Tuttle & Mousie Valdemarsgade 41, st. tv. DK-1665 Denmark Contact us If you wish to return a product, we advice you to contact us either via phone: +45 33 31 28 19 or via email: CLICK HERE. We will then assist you in any way we can.

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